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Why Choose Our Personal Bike Delivery Service

Why Choose Our Personal Bike Delivery Service

Buying a high-end bike deserves more than a courier and a cardboard box.

At 2 Wheels Only, we offer a personal bike delivery service for customers within a 100-mile radius of our UK HQ. Your bike is fully built, fully checked, and delivered by our own team, not a third-party courier.

This is how premium bikes should be delivered.


What Is Our Personal Delivery Service?

  • Suspension set for your weight using manufacturers base setting data
  • Road Bikes set using your existing bike measurements or bike fit data
  • Built and PDI-checked by our workshop

  • Test-ridden where appropriate

  • Carefully transported by our team

  • Handed over in person, ready to ride

Our personal delivery service means your bike never enters a courier network.

No boxes. No dismantling. No risk. All the support of an in-store purchase.

Who This Service Is For?

Our personal delivery is ideal if:

  • You’re buying a high-value road, gravel, MTB or e-bike

  • You want your bike ready to ride immediately

  • You value proper setup and accountability

You don’t want to assemble or adjust anything yourself

We’re not a warehouse.

We’re a long-established, independent UK bike shop with a reputation built on:
  • Workshop quality
  • Product knowledge
  • Long-term customer relationships
Personal delivery exists because it reflects how we already operate. Bikes, just done properly.

Courier Delivery – When Personal Delivery Isn’t Possible

While our personal delivery service is always our preferred option, we understand it isn’t always practical due to distance, timing, or customer preference.

When personal delivery isn’t selected or possible, we still ship your bike using a trusted specialist courier, with additional care and safeguards that go well beyond standard bike shipping.

How Our Courier Bike Delivery Works

Every bike shipped by courier is prepared with the same workshop standards we apply to bikes leaving the shop in person.

Before shipping, your bike is:

  • Fully built and quality-checked, and test ridden in our workshop

  • Carefully part-dismantled only where necessary for safe transit

  • Professionally packed using a reinforced bike box

  • Protected at all contact points to prevent movement or damage

This ensures your bike arrives safely and requires minimal setup on your end. When it comes to that final part of assembly, just remember, we're here to help. You can call, email or even FaceTime a real person for first-hand help should you need it. Just ask!

Extra Care, Extra Communication

We don’t hand your bike to a courier and forget about it.

Throughout the process we:

  • Confirm dispatch details in advance

  • Provide clear delivery updates

  • Remain available to support you if plans change

  • Monitor the shipment until delivery is complete

You’ll always know where your bike is and what stage it’s at.

An Extra Layer of Security – AirTag Tracking

This is where we do things differently.

For courier-delivered bikes, we discreetly place an Apple AirTag inside the packaging. This allows us to independently track your bike throughout its journey, separate from the courier’s own tracking system.

This added layer:

  • Provides real-time location visibility

  • Offers reassurance during transit

  • Adds accountability and peace of mind

It’s a small detail — but one that reflects how seriously we take the safe delivery of high-value bikes.

Returning the AirTag – Simple & Prepaid

Once your bike has arrived safely, all we ask is that you return the AirTag.

We include a self-addressed, prepaid envelope inside the box, making returns quick and hassle-free. Simply pop the AirTag inside and post it back — no cost, no admin.

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